Customer Service

Thank you for your interest in our products. Your questions and comments are important to us. We look forward to hearing from you whether by email or phone. For email inquiries, please complete the form below. Please be assured your feedback will be addressed as quickly as possible. For phone inquiries, a representative will be available to answer your calls between 7 a.m. – 7 p.m. CT Monday through Friday. Our goal is to greet you with a live agent and connect you with an expert from our world-class customer service team. If an expert is not readily available, we will collect contact information to ensure you receive a return call within 24 business hours.

Frequently Asked Questions

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Open Innovation Program
Have an innovative new product idea? Introducing our Ideation Center where inventors like YOU can submit product ideas for possible development. Visit to learn more and begin a discussion about your great new product. You've been searching for a voice. Let's talk.

Need Help Finding A Product?
If you are searching for a particular product, we recommend using the Dealer Locator tool to find retailers near you that carry our products. A phone call to your local retailer can verify inventory of your specific item. You may also find online sources to handle your needs. Thank you!

Mailing Address
605 Oro Dam Boulevard East
Oroville, CA 95965
(800) 379-1732

Promotions Questions
Please call 866-269-5194 for rebate and promotion related questions.

Website Comments
For comments or questions about our website, please send an email to web[at]

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